Terms of Service

1. Definitions

• “We,” “us,” or “our”: cflonge.store, the operator of the Website.
• “You” or “user”: Any individual accessing the Website or purchasing our products.
• “Products”: All items sold on the Website, including clothing, accessories, and related goods.

2. Eligibility

• You must be at least 18 years old to use the Website or make purchases. If you are under 18, you may use the Website only with parental/guardian supervision, and they will be responsible for your actions.
• By using the Website, you warrant that you have the legal capacity to enter into these Terms (e.g., not under a legal disability).

3. Account Creation & Security

• To make purchases or access certain features, you may need to create an account. You agree to:
  • Provide accurate, current, and complete information (e.g., name, email, address).
  • Update your account information promptly if it changes.
  • Keep your password secure and not share it with others.
• You are responsible for all activity on your account. Notify us immediately at support@cflonge.store if your account is compromised.

4. Orders & Purchases

4.1 Placing an Order

• When you place an order, you submit an offer to purchase Products, subject to these Terms.
• We confirm receipt of your order via email (Order Acknowledgment), but this does not mean we have accepted your order.
• We reserve the right to reject or cancel orders for any reason, including:
  • Inaccurate pricing or product descriptions.
  • Insufficient inventory.
  • Suspected fraud or unauthorized payment.
  • Violations of these Terms.

4.2 Pricing & Payment

• All prices are listed in [Currency, e.g., USD] and include applicable taxes (where required by law). Shipping fees are separate (see Shipping Policy).
• Prices are subject to change without notice, but we honor the price at the time of order placement (unless there’s a pricing error).
• You agree to pay for all orders using an accepted payment method (e.g., credit card, PayPal). We may verify payment details before processing.
• If payment is declined, we may cancel your order or contact you to resolve the issue.

4.3 Order Fulfillment

• We process orders within [X] business days (see Shipping Policy for details).
• Products are subject to availability. If a Product is out of stock after order placement, we will notify you and offer a refund or substitute (if available).

5. Product Information

• We strive to provide accurate descriptions, images, and pricing for Products. However, we do not warrant that:
  • Product images match the exact color (due to screen variations).
  • Descriptions are error-free (e.g., size, material).
• If a Product is materially different from its description, you may return it under our Return Policy.

6. Intellectual Property

• All content on the Website (e.g., logos, images, text, designs, product photos) is our property or licensed to us, protected by copyright, trademark, and other intellectual property laws.
• You may not:
  • Copy, reproduce, or distribute content without our written permission.
  • Use our trademarks (e.g., “cflonge”) without authorization.
  • Scrape or extract data from the Website (e.g., using bots).

7. User Conduct

• Uploading malware, viruses, or harmful code.
• Impersonating others or providing false information.
• Harassing, threatening, or defaming other users or our staff.
• Violating applicable laws (e.g., data protection, copyright).

8. Third-Party Links

9. Limitation of Liability

• Disclaimer of Warranties: The Website and Products are provided “as is” and “as available” without warranties of any kind (express or implied), including merchantability, fitness for a particular purpose, or non-infringement.
• Limitation of Liability: We are not liable for indirect, incidental, consequential, or punitive damages (e.g., lost profits, data loss) arising from your use of the Website or Products. Our total liability for any claim is limited to the purchase price of the affected Product(s).
• Exceptions: This limitation does not apply to damages caused by our gross negligence, fraud, or intentional misconduct, or to injuries to persons or property.

10. Indemnification

• Your violation of these Terms.
• Your misuse of the Website.
• Your infringement of third-party rights (e.g., intellectual property, privacy).

11. Termination

• We may terminate your access to the Website at any time, with or without cause, by notifying you via email.
• Upon termination, your right to use the Website ends, but sections 6 (Intellectual Property), 9 (Limitation of Liability), 10 (Indemnification), and 13 (Governing Law) will survive.

12. Changes to These Terms

13. Governing Law & Disputes

• These Terms are governed by the laws of Jurisdiction, e.g., the State of California, U.S.A, without regard to conflict of law principles.
• Any dispute arising from these Terms or your use of the Website will be resolved through negotiation. If unresolved, disputes will be submitted to arbitration in [City, State] under the rules of the [Arbitration Body, e.g., American Arbitration Association], with the prevailing party entitled to recover legal fees.

14. Contact Us

• Email: support@cflonge.store